Privacy Policy

1. Data we collect

Account data: your name, email address, password (stored only in encrypted form by our authentication provider) and whether you are under 18.

For students under 18: the email address of a parent or guardian and the record of their consent.

Learning data: the activities you complete, your scores and the texts you write in the exercises, so that you can follow your progress.

Subscription data: the programmes you subscribe to, their dates and their status. Payments are processed by Razorpay: we never see or store your card, UPI or bank details.

Welcome questionnaire: when you first visit the website we ask your name, city, phone number and why you are learning French, so that we can understand our learners and contact you about our classes. We never sell or share these details.

Newsletter: if you sign up in the footer of the website, your email address, used only to send you our news and new lessons. Every email contains a link to unsubscribe, or you can write to us.

Technical data: basic information needed to run the website securely (for example the date of your last sign-in). We do not use advertising or tracking cookies.

2. Why we use your data

To create and secure your account, give you access to the lessons you are entitled to, save your progress, manage your subscription, answer your messages and meet our legal obligations (for example accounting and tax rules for payments).

We never sell your data and never use it for advertising.

3. Children and students under 18

Many of our students are minors. In line with the DPDP Act, an account for a student under 18 is activated only after a parent or guardian has given verifiable consent by email.

We do not track the behaviour of children, do not show them targeted advertising and collect only the data needed to provide the lessons.

A parent or guardian can at any time ask to see, correct or delete their child’s data by writing to us.

4. Who we share data with

Supabase (database, sign-in and file storage) and our website host process data on our behalf to run the service.

Razorpay processes payments under its own privacy policy.

Some lessons contain YouTube videos. We use YouTube’s privacy-enhanced mode (youtube-nocookie.com); when you play a video, YouTube may process data according to Google’s privacy policy.

We may disclose data if required by Indian law or by a competent authority.

5. How long we keep data

We keep your account and progress while your account is active. If you delete your account (Profile → Delete my account) or ask us to, we delete your personal data within 30 days, except payment records that we must keep for the period required by Indian tax law.

6. Your rights

You (or your parent / guardian) can ask to access, correct, update or erase your personal data, withdraw consent, and nominate another person to exercise these rights. Write to us at the email address below; we answer within 30 days.

If you are not satisfied with our answer, you may contact the Data Protection Board of India.

7. Security

Data is transmitted over encrypted connections (HTTPS) and stored with access controls so that each student can see only their own data. No system is perfectly secure, but we take reasonable measures to protect your data.

8. Contact and grievance officer

Grievance officer: Sonali Aggarwal, Paradise Languages. Email: paradisegloballanguages@gmail.com.

9. Changes

We may update this policy; the date of the latest version is shown below. Important changes will be announced on the website. Last updated: 2 October 2026.